Studies have demonstrated that continual learning and development builds on the commitment level, motivation and focus of individuals.  Our training solutions are designed for groups of all levels and content is customised to ensure key objectives are achieved.

Mastering First Impressions
In business, perception means everything! This topic explores the importance of positive first impressions through visual impact.  In this interactive workshop, learn how to increase competitive power, maximise opportunities and manage perceptions to your professional advantage.

Corporate Image and Style - Ladies / Gentlemen
Personal packaging speaks volumes! This session increases confidence and empowers participants to choose correct attire, maximising visual impact. We can develop a corporate dress code, outlining appropriate professional and business casual guidelines. Our qualified image consultant is able to assist with executive presentation and personal shopping.

Business and Social Protocol
Impress clients with impeccable professional and social courtesies! In today's competitive climate, correct introductions, handshaking, dining skills and other related protocols are paramount in day to day business encounters. Build on your professional confidence and style by mastering the nuances of correct behaviour for any situation.

Effective Networking Strategies
Talk costs nothing! The value of effective networking is difficult to quantify, however, mastering the art allows you to rise above competitors. Develop strategies to build lasting, business relationships and identify opportunities to create great contacts. Networking protocol and objectives are incorporated.

Total Communication - Verbal / Non Verbal
Some people have an astounding ability to forge an instant bond with anyone, anywhere, anytime. Their talent is called rapport...and you can have it too! Learn how to align verbal and non-verbal communication, enhancing credibility, confidence and charisma. Understand appropriate body language and correct zoning.

Client Service Excellence
Business isn’t business – business is personal! Clients are people with real expectations, needs and concerns. Implementing superior service costs nothing and provides a distinct sales advantage. Build on current techniques and develop strategies to keep them coming back. Learn how to WOW clients with just you!

Support Staff Training
Calling all executive, personal assistants, reception and administration staff! This positive and interactive workshop reinforces the role, responsibilities and skills required to successfully support your team. This session incorporates professional telephone technique, presentation, body language and effective communication.

Successful Leadership and Management
Ever wondered about your management or leadership style? Effective leadership involves firstly, the ability to identify business direction and secondly, the ability to influence and motivate your team. Learn how to maintain lines of separation and become an inspiring leader.

Sessions are participatory and our expert facilitators encourage interaction from attendees. We believe that through enjoyment, the learning process is enhanced.

Call now for more information!